I want to thank Nick and Jack for helping me make my dreams a reality. I came to them seeking advice for growing my business. Other people in the past have told me that my ideas and dreams for my business were unattainable. Jack and Nick teamed up with me to brand myself and have opened doors that, in the past, were closed. They have opened my mind to see all of the different ways to make my business successful and to take it to the next level. Thanks to them, today, I am in a position to achieve my business goals and am creating financial freedom for my family and my business partners.
Ronel Jumpp, CEO, Jumpp Investment Group LLC
Jack & Nick have brought about more expansion in our business in the past three months than we thought possible. They got us to see the big picture while explaining everything along the way. Jack and Nick took the time to understand our business goals and tailored their approach to us. We wouldn’t trust our company with anyone else!
Jon Ruhff & Yeosh Bendayan – Push Button Productions LLC
When we first met Nick and Jack, we were floundering a little with our training business…we had all of the pieces, but didn’t have a cohesive vision or strategy of where it could take us. Since working with them, we have put more systems into our office, we are looking at the marketing (and the results of that marketing!) in a whole new light, our website actually looks like a professional did it, AND we have an awesome vision for our company that will allow us to retire in just a few short years. Sometimes we get so busy in the day to day “stuff” of our businesses that we forget to stop and look AT our businesses, The Dicks + Nanton Agency has afforded us an impartial outsiders’ view of our own business and the potential that it has.
Andy Tolbert, The Blue Jeans Broker, 
“I mentioned to you while we were in Hollywood that the day before I came, I got a call from a producer who found me through a press release and my participation in America’s PremierExperts®. I had a phone interview and received an email inviting me out for an all expenses paid shoot for a TV show, where they want me to talk all about my business and what I do. I just wanted you to know how much I enjoy working with you all and think what you are doing is terrific. The fact is, what you guys are doing works. There is absolutely no way they would have found me, nor would I have this interview without you guys. The great thing is I can use whatever they produce in my arsenal now and hopefully get more interviews. So, again, thank you for everything—it works!!!”
–Jennifer Myers, Realtor, First Time Homebuyer Expert
“Nick, the weekend in Hollywood was great… your program is terrific and I really appreciate the speakers you brought in.”
-Ben Glass
“I chose Dicks Nanton Agency because they get it. A lot of people provide marketing and PR but I was impressed with their ability to understand what drives a customer to do business with you. That’s pretty rare. I really felt that I needed a fresh vision in my business to help us pull off the extraordinary for our clients. I’m looking to Dicks Nanton Agency to provide fresh insight into Florida Leisure Vacation Homes and to help me take it to the next level,”
Telling stories is not only one of the oldest forms of communication; it is also one of the most effective. Accepting this statement as true should help you see why creating a business story is a reliable way to connect, and to create a bond with your customer that helps you rise above your competition in their eyes.
Your business story should be real and personal. The more you can connect your story to your customer, the more it will help your business. This is why we often talk about the importance of finding a niche market with which you can identify. Telling your story to your niche market helps them identify with you. Sometimes the stories and the identification become so strong, that customers will not even consider going somewhere else for their business. Doing business with you at that point becomes more than buying a product, it is a relationship.
Using the power of storytelling is easy to see in the political arena, and we are being bombarded by it the closer we get to the Presidential election. Both Senator Obama and Senator McCain are masters at the art of telling their story. Obama’s is the classic story of the struggling hero who overcomes obstacles and finds himself on the hero’s quest. John McCain’s story rests more on his past successes, and the experiences of a hero who is now able to step in and solve the crises the country faces.
You and your company should learn from the lessons we are seeing in the political arena to create your story and sell it to your customers. By create I do not mean make it up, but show people who you are, what you have learned and how this relates to your business and your customers. I still remember Lee Iacocca’s personal appeal on television to get people to do business with his company. His challenge to the American car buyer was bold and simple, “If you find a better car . . . buy it!” Surely no one would make that kind of statement unless they were supremely confident in their product. Consumers bought the dare and it saved the company.
Other stories have been used to put a face and an image on a company. Disney did it twice; once with Walt himself, and later with Michael Eisner — both of whom came into your living room via television to tell you a story and create an image. They don’t call Walt Disney ‘Uncle Walt’ for nothing. It was done to create a particular image and it succeeded.
Although stories are unique to the company and individuals running them, they do follow themes. Examples are the “Mother” (Oprah), “General” (Iacocca, Jack Welch), “Statesman” (all former Presidents), “Wizard” (Steve Jobs), “Explorer” (Richard Branson), “Faithful Servant” (Al Gore), and “Wise Man” (Warren Buffet). Naturally, these themes rise and fall with the times — as heroes sometimes turn into villains then goats and back again to hero — ala Martha Stewart.
What is your story? What is the story of your company and your brand itself? How did it all come about and what is the connector to your market and customer base? The more you are able to answer these questions, and more importantly, the more you understand the importance of the story and constantly reinforce it, the stronger the bond you will build with your customer.
