I’m writing this at 5:50am at the Nashville airport, getting ready to hop a plane back to Orlando. I arrived yesterday afternoon to watch our client Johnny Bulford www.johnnybulford.com compete in the finals of the Colgate Country Showdown. It’s kind of like American Idol but it’s only for country music and it’s been going on a lot longer! It’s in its 27th year! Artists like Garth Brooks, Martina McBride, Leann Rymes, Billy Ray Cyrus and many others got their career starts in the Showdown.
There were thousands of local and regional contests that all culminated in the final that was hosted last night, by Leann Rymes, with the top 5 winners from the final 5 regions. Johnny was the winner from the Southeast region. Anyway, Johnny WON last night! So big congrats to him and we’re looking forward to lots of big things from him!
I’m heading home now for about 24 hours and then I’m off to Cannes, France for MiDEM, the world’s largest music festival for a few days. I’ll let you know how it goes!
Anyhow, I was talking with a good friend the other day and he was confiding in me that he was working with a non-profit and couldn’t figure out why the division he was working with wasn’t doing quite as well as all of the other divisions. All divisions were located in different parts of his town, but the division he was involved in just hadn’t been performing up to par.
We went through the usual excuses, the location wasn’t right, the community wasn’t as involved, etc. but when I asked the right questions, we both got the light bulb over our heads.
Between this division and the others, it was the person running the division, we’ll call him Tom for now, that was actually the problem. When you’re involved in a business that requires community support like most non-profit, philanthropic, businesses do, you’ve got to get the community personally and financially invested. Which you might say is even tougher than being a consumer business in the retail market, because while you have to get your customers to buy into what you’re doing, there is usually a correlation between how much your product or service meets the needs of your target audience and how many actually decide to give you their money. When you are looking at a philanthropic model, this usually isn’t the case.
The problem we discovered was that Tom, the guy responsible for the mission and direction of the division, was not compelling to his audience. Everyone liked him, but at the end of the day, they had no burning desire to rally around him, help fund Tom’s project and ultimately to be recognized and embraced by Tom as a contributor to the cause. The other division leaders on the other hand, were seen as pillars in their communities that everyone loved seeing, knowing, speaking with and being recognized by.
This makes all the difference not only in the non-profit sector, but in your business as well. So, think about it, are you allowing your prospects to get to know your personality well enough to be compelling to them? If you’re not, a few quick changes will take your business to new heights in 2009!















“Hi this is Kimberlee Frank “The Real Estate Junkie” and I am writing to let you know how joining America’s PremierExperts® made a difference in my life. First off, I have shared the stage with a lot of people. However, it was always me having to impress my audience. Now, thanks to America’s PremierExperts®, I have a long list of credentials that allows me to get on any stage. The media coverage was out of this world. The friendship with Jack, Nick, and Lindsay is something that can not be replaced, we will always be connected. I have written many courses and wanted to write a book but never seemed to find time. With the help of America’s PremierExperts®, they made it happen and not in years but everything was done in just 12 months. I just wanted to say “Thanks”. I couldn’t have gotten this type of media coverage, book, and 
When we first met Nick and Jack, we were floundering a little with our training business…we had all of the pieces, but didn’t have a cohesive vision or strategy of where it could take us. Since working with them, we have put more systems into our office, we are looking at the marketing (and the results of that marketing!) in a whole new light, our website actually looks like a professional did it, AND we have an awesome vision for our company that will allow us to retire in just a few short years. Sometimes we get so busy in the day to day “stuff” of our businesses that we forget to stop and look AT our businesses, The Dicks + Nanton Agency has afforded us an impartial outsiders’ view of our own business and the potential that it has.
Andy Tolbert, The Blue Jeans Broker,
“I chose Dicks Nanton Agency because they get it. A lot of people provide marketing and PR but I was impressed with their ability to understand what drives a customer to do business with you. That’s pretty rare. I really felt that I needed a fresh vision in my business to help us pull off the extraordinary for our clients. I’m looking to Dicks Nanton Agency to provide fresh insight into Florida Leisure Vacation Homes and to help me take it to the next level,”
When I met Nick and Jack, my business was called Total Census Solutions, which was relevant to the niche I first started in (Senior Housing), but to the rest of the world it was confusing and very forgettable. Just by reviewing my Bio, before we even had much time to speak, Nick and Jack shot back a bunch of ideas about how my business was really centered around getting people the maximum ROI in their advertising, and spun out The ROI Guy brand for me. In the past 2 years since they helped me reinvent my brand, my business has taken off! Now everywhere I go, people call me the ROI Guy, which is fun, however, the most important thing is they also know where to call when they need solutions for tracking their marketing campaigns and getting the greatest ROI! Oh yeah, and they also like to have a bit of fun too!
- Richard Seppala, The ROI Guy,
“Nick, the weekend in Hollywood was great… your program is terrific and I really appreciate the speakers you brought in.”
-Ben Glass

January 17th, 2009 at 5:44 pm
Nick-This was a really great article! My business is starting to expand and this will be helpful to me in picking employee’s (especially for sales). Gail
January 26th, 2009 at 6:39 am
You know, it’s taken me a while to realize this, but in my business, this is one of the biggest reasons why my clients LOVE me and freely give referrals. I’m not just good at what I do, I make the conversations, meetings, brainstorming and any other interactions fun, friendly, approachable and most of all valuable and memorable.
January 28th, 2009 at 6:58 am
Thanks for the comments Gail and Charles. You guys are right on!